The secondgeneration surface book runs on intel hd graphics 620 integrated, and either nvidia geforce gtx 1050 discrete gpu w2gb gddr5 graphics memory on intel i78650u models or nvidia. Microsofts surface book is without a doubt a fantastic device. Surface book 2 users have been reporting that the dedicated nvidia graphics driver has gone missing after recent windows updates, meaning the top of the range microsoft surface books are limited to just the intel graphics chip. Microsoft has announced a new laptop named the microsoft surface book. Hello ms support, i bought surface book 2, 256 gb, nvidia geforce 1050, 2gb model in november, 2017 and it worked pretty well until. Surface book 2 nvidia geforce 1050 gpu disappearing. Windows 10 version 1903 causing gpu issues on surface book 2. Full size sdxc card reader the fastest surface book yet, with 2x more power.
Surface book graphics card not showing up in device. Microsoft surface book is the first laptop created by microsoft, released on october 26, 2015. The original surface book featured a discrete nvidia geforce chip, which was custom but widely believed to be a geforce gt 940m. Microsofts latest surface book 2 update fixes its dreaded nvidia. Cumulative and current firmware and drivers for the surface book. If youre the owner of a highend surface book 2, microsoft just fixed a problem that has plagued your device. Surface book graphics card not showing up in device manager and wont work in games. Reddit user dalingrin has used some clever thinking to soupup the nvidia gpu drivers on his surface book. How to force nvidia 1060 on surface book 2 hi proud new owner of a 15 surface book 2. Applying this workaround has prevented losing nvidia gpu power for the past few days, but well update the article if the problem comes back. To update your surface with the latest drivers and firmware from the download center, select the. Early surface book owners reporting gpu, displayrelated.
I have tried everything i can find including detaching and booting into uefi then installing older drivers, installing older and insider versions of windows 10, and a complete wipe of the device. I recently forced the 1903 upgrade to my 1tb 15 surface book 2 but alas its not doing well running it while working in adobe photoshop cc. The surface book packs an intel 6th gen skylake dualcore processor into a magnesium casing with a silver finish. Even after a clean install of the system on 1903 and with all drivers installed any attempt to work in photoshop cc will, after a few. New firmware updates are available for several surface devices, including the surface book 2, surface pro 6, and surface laptop 2.
Auto rotation lock option missinglost after windows 10. The surface book is an ultimate laptop with a detachable screen and discrete nvidia graphics processor. If you want a oneofakind notebook, then the surface book is the first to offer a dedicated nvidia gpu in the keyboard dock. The more powerful gpu in the surface book i7 requires a larger 95watt power brick bottom vs. Also i cannot run the nvidia software or reinstall the nvidia driversoftware from the drivers. We all know microsoft surface book can be bought with a discrete gpu. Same thing on my surface book 2 with dgpu, except it disappears after an idle period, not specially after sleep. Find out how to use the surface diagnostic toolkit to fix the most common software issues on your surface device. The model i owned is i78650u as cpu and an integrated graphic card and an gtx 1050 and with memory of 16g. Thank you for your feedback and the great information youve shared about the nvidia driver missing experience. The new surface book 2 doesnt have that installed on it and it seems. After the latest round of updates, i am not seeing the nvidia card in device manager anymore, and it was there before. Download surface book 2 drivers and firmware from official. Microsoft has acknowledged that some surface book 2 laptops are experiencing nvidia dgpu disconnects following the windows 10 may 2019 feature update.
The device manager will now call the gpu nvidia geforce 940m. How to fix your surface book 2 and its disappearing graphics card gpu. Open device manager and check to see if your graphics card. Gpu disappearing after sleep windows central forums. Microsoft is putting a compatibility hold on its windows 10 may 2019 update for some of its surface book 2 laptops due to an issue where the discrete nvidia gpu. Download the surface diagnostic toolkit for surface pro x running windows 10 home or pro. I left the surface book computing a dense cloud overnight at default details over a set of 191 pics it was about. Microsoft has trimmed the price on its highestend surface book flagships by ditching the discrete gpu, but its core i5 hardware is now the same price whether you buy a gpu or not.
Microsoft surface book specs full technical specifications. Early surface book owners reporting gpu, displayrelated issues. Surface support shrivels as battery, driver, update. Fix common surface problems using the surface diagnostic. Surface book 2 disappearing gpu problems posted on july 24th, 2018 at 07. Microsoft pulls windows 10 may update from some surface. How to fix microsoft surface book no longer detecting. Gpu is not recognized and ive been asked to update my drivers. Read the description, where it clearly states that the pen is included. Microsoft has confirmed the details of the cpus inside the surface pro 4 and surface book computers, as well as some details of the gpu, too. I bought surface book 2, 256 gb, nvidia geforce 1050, 2gb model in november, 2017 and it worked pretty well until recently.
Hello, ive been testing your software on a surface book from 2015 which sports a 1gb nvdia gpu expressly built by nvidia for the surface book. These drivers and firmware are compatible with windows 10, including enterprise versions. I tried detaching and attaching the screen it gets detected for a moment and goes off again. Microsoft confirms surface book 2s power problem the verge. Heres how to get the dedicated nvidia graphics card back. On my surface book 2 with dgpu, the nvidia geforce 1050 dgpu disappears after an idle period and also after sleep.
However, after my tablet installed windows 10 anniversary update, the screen rotate button had completely disappeared from the action center and the related options was missing in display settings. Surface book 2 updates fix cpu throttling, gpu missing from device. I cannot find where to tell the pc which gpu to use for an app. The discrete gpu or dgpu found in select surface book models is an nvidia geforce. Gpu not detected in surface book 2 microsoft community. I tried detaching and attaching the screen it gets detected for a moment and. Surface book 2 dedicated gpu not detected in windows 10. I thought that was weird and maybe i just needed to switch the the nvidia card. How to disable the discrete gpu on microsoft surface book.
With the right set of accessories, you can boost your surfaces productivity to the next level. Microsoft surface book i5 256gb laptop computers woot. I always disconnected my type cover and enabled the tablet mode on my surface pro 4, so that i can easily read pdf and office word documents. This firmware and driver package contains drivers for all of the components in the surface book 2, as well as updates to the system firmware that have been released via windows update. Download surface book drivers and firmware from official. With a 6th generation intel core i5 or i7 cpu and a discrete nvidia geforce gpu with 1gb gddr5 memory, the surface book is unique in its builtin computing power for this category. For example, the surface book 2 gpu driver disappears randomly on win10 version 1903 machines. Is there any way i can force 3df zephyr to run in gpu mode. I am aware this is a widespread issue among the sb2 community. I ran a gpu torture test on the surface book i7 for more than an hour and although it got warmer, it didnt get uncomfortable to.
Although the bug was reported during 1903 beta tests, and again after the new version arrived. Microsoft fixes the surface book 2s updateblocking nvidia gpu bug. Microsoft has only mentioned that it is a nvidia geforce graphics processor and they didnt reveal any technical specifications of it. Just hooked my surface book 2 with gpu to the surface dock and. Microsoft launches less expensive flagship surface book. In a situation eerily reminiscent of surface pro 4 screen flickergate, many surface book 2 customers complain that. W10 1903 surface book 2 dgpu photoshop issue microsoft. Surface updates are released in stages not every surface will receive the update at the same time, but itll be delivered to all devices. Fix common surface problems using the surface diagnostic toolkit. Surface book 2 updates fix cpu throttling, gpu missing.
After a little idle time, a little hardware change sound plays and it disappears from task manager and device manager. After a little idle time, a little hardware change sound plays and it disappears from task manage and device manager. Also, when i try to download nvidia driver, it told me system. Microsoft surface book 2 features a 7th generation intel dual core i5 processor, 256 gb of storage, 8 gb ram, and up to 17 hours of video playback includes an intel hd graphics 620 integrated gpu. How to get the nvidia control panel back on the surfacebook. Known issues and additional information about surface book. Open device manager and check to see if your graphics card is. This firmware and driver package contains drivers for all of the components in the surface book, as well as updates to the system firmware that have been released via windows update. Surface book 2 users can finally upgrade to windows 10 1903, shortly before the. At the microsoft windows 10 event on october 26, 2016, microsoft announced a version of the surface book that contained an updated nvidia geforce gtx 965m discrete gpu along with an additional 1 gb of gddr5 video memory meaning the new surface book now has 2 gb of vram instead of 1 gb.
Microsoft resolves disappearing gpu bug with surface book 2. Tech specs of custom nvidia gpu in microsoft surface book. Surface book 2 users have been reporting that the dedicated nvidia graphics driver has gone missing after recent windows updates, meaning. Here are the details of the surface book and surface pro 4. Windows 10 may 2019 update, or version 1903, reportedly causes the gpu unit on the surface book 2 to disconnect at random times, even if the latest drivers are installed. Tech specs of custom nvidia gpu in microsoft surface book revealed. In this article, we will show you the three methods to disable your surface books discrete gpu so you can run any apps and games with the integrated graphics for better battery life. Microsoft seems to have hidden the nvidia control panel rightclick on the desktop, here is how you get into the settings to change the default gpu settings. Hey guys, i got a surface book, i5, 256gb, nvidia gpu. How to force nvidia 1060 on surface book 2 microsoft. Gpu not detected in surface book 2 hello ms support, i bought surface book 2, 256 gb, nvidia geforce 1050, 2gb model in november, 2017 and it worked pretty well until recently. How to fix microsoft surface book no longer detecting nvidia gpu.
I had owned the previous surface book and there was an nvidia control panel thatgave you all kinds of control over that. Sometimes after reset, sleep, the nvidia chipset seems to disappear, the device manager no longer shows it, and the nvidia control panel complains no hardware was found. Microsoft fixes the surface book 2s updateblocking. A few resets usually fixes it, not sure if its a hardware issue or a software glitch, anyone else seen something like this. Some users reported that their highend surface book 2 configurations no longer detected their dedicated nvidia graphics card in the device. Cumulative and current firmware and drivers for the surface book 2. More cores, more gpu, and more screen microsofts superflexible systems get potent upgrade. Microsoft acknowledges that some surface book 2 laptops.
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